FAQs

Yes, it safe and secure. Our trusted payment gateway partners use 256-bit secure encryption technology to protect your transaction details while securely transmitting it to respective banks for payment processing.
1. Internet Banking

2. Credit / Debit Cards (Visa, MasterCard, Maestro, American Express)

3. Cash on Delivery (COD)
Yes, United Graphix provides shipping within India on all products purchased through its website. Currently, we do not ship outside India.

The product detail page on the website has a text box wherein customer’s can enter their pin code to check whether we deliver to that pin code or not. The pin codes serviced by us are frequently updated, so if we do not deliver to your pin code today please come back and check to see if this has changed.
Orders are usually delivered within 7 business days from the date of purchase. We ship orders from Monday through Saturday (excluding public holidays). In order to ensure that your products are delivered to you in good condition and always on time we have tied up with reputed, reliable and trusted courier companies.
Each order is shipped only to a single shipping / destination address. If you would like to ship products to different addresses, you need to place multiple orders.
Customers need to log in to the website with registered credentials and need to select “View Orders” on My Account page. Additionally, you will receive an e-mail mentioning the status of your order (like Ready to Dispatch, Dispatched, Delivered, Closed, etc.).
Give us a call on 9871635136 from 10 AM to 6 PM; Monday to Saturday (excluding public holidays) or write to us at info@unitedgraphix.com.
The return process of the product(s) will be restricted depending on the nature and category of the product(s). Customers can return, exchange or claim a refund within 14 days of purchase date. Product(s) should be UNUSED. Product(s) should be returned in their original packaging along with the original price tags, labels and invoices. There are some products that we cannot take back if the company seal while un-packaging has been opened. United Graphix reserves the right to reject any return request if the product package is opened or the product looks used.